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Just had a very mixed experience at St Cloud Toyota. I attempted to trade in a newer Toyota Camry for a older higher mileage Toyota Avalon. My sales rep Tony was amazing at his customer service skills however the “boys in the glass aquarium tank” take forever! Then they offered me less than half of the Kelley blue book trade-in value because I had a branded title. It was disappointing how long it took to just talk numbers and then to have a punch in the gut of valuing my car less than half was highly frustrating. I appreciate many of the people that work at St Cloud Toyota however, the inability for “the boys in the bubble” to do a deal tonight makes me not want to come back again .

Excellent service and appreciated the video of the car inspection.

Shopping for new vehicles is a lot different than it was years ago. Having a sales team that is clearly knowledgeable about the technology and features …as well as slight changes in a product from year to year is important especially when costs on vehicles are as high as they become . Perhaps the most attractive characteristic in a sales team is being LOW PRESSURE. Nothing makes me leave a dealership faster than feeling pressured to buy something I’m not In love with . Trevor and Mitch at St. Cloud Toyota were absolutely phenomenal to work with. Trevor literally handed me key after key for vehicles to compare without hesitation. He answered all my questions even when I repeated questions he continued to give me straight clear answers . When I found the perfect truck for me , Mitch in the finance department took the time to clearly explain all the different options from financing to discounts to extended warranties . Not once did I feel pressured . Absolutely amazing buying experience with them !

Outstanding customer service from all involved: Jeff in sales, Chris sales Manager, and Nate in finance. All i(including those prepping the vehicle) stayed after hours to complete the sale that day. Thank you St. Cloud Toyota.

Excellent customer service. Very helpful and friendly.

Top notch sales team and expert service.

I absolutely LOVE this Tacoma truck! It is the ideal vehicle for me. Didn't even notice ai was getting an SR5. Had an SR5 In high school and college. Kind of like a reunion, but with an upgrade! Service was GREAT, too. Thank you so much.

it was a good experience except for the fact some things were left unplugged and if i wouldn’t of gone back i wouldn’t be able to get gas or anything but i brought it back and they fixed the problem and i haven’t had any problems since then!

Great, friendly service and inclusive follow- up.. Easy and pleasant car purchase.

A good friend suggested going to Dan Farber - he was amazing, and provided exceptional service. Thank you!

I felt very comfortable with their salesman Rick. He was very good about me as a person and what would be the best option for me. He did not try to sell me more than I needed.

I had a great experience getting my new vehicle from St. Cloud Toyota. It couldn't have been easier. Thanks to Rick in sales and Mitch in Finance. So happy with the service that I got there.

Got my last 3 vehicals with st.cloud toyota Always have a great experience with the dealership

I worked with Alex Darsow through Ken Page. Both were concerned about my purchase and keeping me posted about my order for a new 2025 Camry SE. The last time we purchased a car was over 14 years ago and working with Alex and Ken made the process easy. Thank you.

They programmed our 2nd key for our vehicle It works good

Great people

Rob Brink did an excellent job assisting my wife and I with purchasing her new car. Rob was professional and felt quite trustworthy to work with. I would certainly buy again from him and I would recommend you do too. Thank you so much! My wife loves her car!

Just leased a 2024 hybrid and was extremely pleased with the process from start to finish. Nate walked me through my trade in options and helped me get the maximum equity out of my previous lease. Rob showed me my new vehicle options, took me on 2 different test drives, went over all the new features, and made several helpful suggestions. Mitch answered all my questions on the financing and made the paperwork easy to follow. Overall, couldn't be happier with the whole experience!

Don't get an oil change done here . They put the oil nut on way too tight just did a oil change again from December and I had to work at it . To st.cloud Toyota they should only be hand snug . No excuses

Everything happened smoothly when I had an oil change and tire rotation. They alerted me to a low battery. It’s something I would not have known until it was too late. It’s definitely a benefit of getting an oil change at a dealership!

Awesome

Great place. I would reccomend for all your car work.

The best customer service.

What a great place to get my vehicles serviced! Johnny on the spot and what a friendly service staff! They do great work and in a timely manner

I had my Rav 4 in today for a cabin filter. Also, my low tire pressure light was checked out adjusted. By the time I went 1 mile the low tire light went back on. The tech said the light didn,t go on in the shop when they tested it Iafter adjustments.I was hoping that it was corrected.

Easiest buying experience ever, thank you RICK K.

If you absolutely have to have a Toyota, skip the St.Cloud location. They absolutely take the money and run. Trying to cancel unwanted extras that's cost thousands of dollars is like pulling teeth. Nate and Mitch don't follow through but put on a good show like they will.

Caleb has been very helpful. Awsome person.

Well the salesman was friendly, but there service team must not go through the vehicles very well, it's been 12 days and there is a howling in the back, either a wheel bearing or transfer case. They laughed when I said the exhaust had a leak saying it was just Ice melting and evaporating, well when I put it on the lift it's definitely leaking I can feel the exhaust escaping through the connection. Hopefully my b2b warranty will fix that although it States exhaust is excluded. They said they would come down 500 off the price, but when signing the contract i noticed they didn't and when I asked them why they didn't they laughed and said it wouldn't make a difference on my payment, that's not the point. So be careful, I didn't wanna argue cause we had been there for 5 hrs and had 3 kids under 6 going crazy. They stuck me with around 600 in extra dealership fees that I didn't find till I read through the contract with time on my own. Go through your paperwork with a fine tooth comb before u sign is all I can say.

Chris was fabulous! Everyone with St. Cloud Toyota was extremely informative and helpful. We were very impressed with the entire process and would recommend using this dealership if you’re looking for a different vehicle. Not pushy just helpful and friendly exactly what I would have hoped for!!

Everyone here was very good to work with. My salesperson Trevor was very patient and not pushy. And when I did have a couple of issues with the vehicle I purchased, they took care of everything right away and my service rep Austin and his team were very accommodating with getting the vehicle back to me since I lived an hour away.

10/10 experience with buying a new vehicle. Fair negotiation, no games. Caleb and Mitch are so easy to work with. I felt respected and valued as a customer.

As always treated me very well and got in and out fairly quickly. Thank you for treating me as a valued customer. Just purchased a 2024 toyota tacoma from these wonderful people the experience was awesome. Love you guys!

I feel compelled to share my recent experience at Saint Cloud Toyota. While I regret and take full responsibility for using inappropriate language with a service technician during my initial call, what followed was deeply concerning. Within an hour of my interaction, my phone was flooded with unsolicited healthcare insurance calls - over 100 of them. The timing (starting at 12:54 PM, just 41 minutes after my 12:13 PM dealership call) strongly suggests my personal information was misused. When I raised this issue, both a staff member and the service manager (Lori) dismissed my concerns and suggested I must have clicked suspicious links or given out my information to a scammer - despite the precise timing correlation. They also provided incorrect information about Nissan key fob services, insisting only Nissan dealers could help with my inoperable vehicle, when numerous authorized locksmiths and mobile key services partner with Nissan for exactly this service. While I am prepared to apologize for my initial conduct, the apparent misuse of customer information from your database and the subsequent denial of responsibility are serious issues that merit attention from senior management. I hope the dealership will investigate this matter and implement better safeguards for customer data protection.

Living in WI, the dealership made the process of buying a vehicle extremely easy and simple. Everything was ready to go as soon as I arrived and was out the door in 30 minutes. Will definitely be buying my next vehicle with St. Cloud Toyota!

Helped get a new car and made me understand everything about it. The process was fast and easy.

Treated us like family. Honest answers and personal experience.

Went in for 3 recalls and wasn’t told that one of the parts wasn’t in. Had to reschedule a second visit. We are about a hour away so it was frustrating. A simple phone call to reschedule once the parts were in hand would have made all the difference.

Excellent all around. Very friendly and informative. Not pushy. I will recommend to my friends and family.

Staff made me feel very welcome. Showed interest in fulfilling my needs. Very thorough. Fast service.

I love this place!! The folks at St Cloud Toyota have helped me with 3 vehicle purchases over the last 10 years. They have been professional, low pressure and honest. I found their pricing to be very reasonable - Much less expensive than in the Twin Cities. I have recently worked with Caleb Darnall who has been a wonderful advocate as a salesman and a joy to work with. I’d recommend St. Cloud Toyota anyone!

Rick was great and patient! We are very happy with our Highlander choice!

Great experience, very professional.

My experience at St. Cloud Toyota was a real pleasure. Everyone was helpful and knowledgeable.

My car buying experience at St. Cloud Toyota was excellent. I worked with Trevor and it was never high pressure. He answered all my questions and even responded to some on his day off. Overall I would recommend considering St. Cloud Toyota as an option in your auto purchase.